Frequently Asked Questions

Everything you need to know about our organic essentials and shipping policies.

What materials are used in your clothing?

We specialize in high-quality organic cotton, bamboo, and luxury blends that are gentle on sensitive skin and environmentally conscious.

How long will it take for my order to ship?

Standard orders typically process within 3-5 business days. During major sales or collection launches, please allow up to 7-10 business days for processing.

What is your return policy?

We accept returns on unwashed and unworn items with tags attached within 30 days of purchase. Please note that 'Final Sale' items are not eligible for return or exchange.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location.

How should I care for my Kate Quinn garments?

To preserve the softness and longevity of our fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low or laying flat to dry.

Can I combine multiple orders to save on shipping?

Due to our high volume of orders and automated fulfillment process, we are unable to combine separate orders or refund shipping costs once an order has been placed.